Page 10 - MVU Annual Report 2017/18

SMART Meters

MVU is in the process of deploying SMART
Meters to all residential service locations.
SMART Meters will provide customers
more detailed feedback regarding their
energy use while improving system
reliability through faster outage detection
and restoration of service. Through June
30, 2018, MVU installed over 2,563
residential SMART Meters, and plans
to complete installation of commercial/
industrial SMART Meters in 2019.

MyMVU
Mobile App

Your cell phone, tablet, and mobile device
can now be used to connect with MVU.
The free “MyMVU” app is available for both
iOS and Android devices and puts many
customer service features at your fingertips.
Need to review your account? Log into
MyMVU to review past and present billing
statements, set notification preferences, or
update contact information. Want to pay
your bill on the go? You can pay your bill
through MyMVU. Customers can also view
and report electrical outages, read up on
efficiency tips, and request service turn on/
off via the MyMVU app.

MVU Ann ual Repor t | 10