Page 3 - 2017-18_MVU-Road Map
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CRITICAL ISSUES


                                                        The following is a list of critical issues facing MVU as both the
                                                        utility and the industry continue to evolve:
                                                        Lack of adequate financial reserves
                                                        Need for a comprehensive 5-year financial plan
                                                        Expiration of contractor agreement
                                                        Renewable energy requirements
                                                        Managing load growth from electric vehicles
                                                        Energy efficiency requirements

                                                        Future plans for generation
                                                        Cyber/Physical security
                                                        Distributed generation
                                                        Providing value to the entire Moreno Valley community
        MISSION                                         Rate parity with investor-owned utility

                                                        Attracting and retaining adequate workforce
        To provide safe, reliable, and economical
        public electric service with  a focus  on
        innovative customer solutions, infrastructure
        enhancement,  community  development,           STRENGTHS
        and environmentally responsible  resource
        management.                                     • MVU’s excellence in reliability is due to a 100% underground
                                                          system and fairly new infrastructure.
                                                        • We are flexible and responsive to customers because we are
        OUR VISION                                        customer-focused and believe in a collaborative relationship
                                                          with our customers.
        A trusted customer-owned community              • Being  a  small, young  utility, we  are  at  the  forefront  of
                                                          establishing a culture of our own. There are no bad habits or
        utility partner and a driving force for local     old cultures to change. Our staff is lean and competent.
        economic development that is progressive,       • Our rates are competitive with SCE that serves other portions
        innovative, committed  to environmental           of the City, and our economic development rate incentives
        stewardship, and provides highly valued           have helped to attract new businesses  and jobs to the
        electric services that enhance the quality        community.
        of life for Moreno Valley.                      • We are focused on building a partnership with contractor(s)
                                                          which can provide maintenance and operations services.
                                                        • We receive excellent support from City Management, Utilities
        CORE VALUES                                       Commission, and City Council.


        Community oriented
        Customer-focused
        Honesty & Integrity

        Flexible & Progressive
        Transparent & Accountable
        Respectful & Professional

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