Page 10 - 2017-18_MVU-Road Map

WHAT IS THE RP PROGRAM?
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RP is the regular operational check-up in four critical areas
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Shows that we provide reliable day-to-day service. Collect and analyze reliability
data, have a mutual aid agreement, put in place a system-wide disaster
management plan, and ensure the proper cyber and physical security measures
are in place.
RELIABILITY

Implement a safety culture that starts at the top and diffuses through all personnel
and services. Bench- mark safety metrics, focus on frontline workers, and implement
rigorous safety training. Prove that you use an accepted safety manual and follow
safe work practices throughout utility.
SAFETY

Offer staff training through workshops, college courses, and in-house programs. Give
staff opportunities to network with peers from across the nation and hear from experts.
Encourage them to join state, regional, and national committees.
WORKFORCE
DEVELOPMENT

Demonstrate stewardship of utility assets to maintain system integrity. Initiate programs
for system improvement and future proofing. Participate in research and development,
implement system planning and improvement projects, and focus on long- term utility
SYSTEM financial health.

IMPROVEMENT

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