Customer Service
You can reach customer service online, or in person at the MVU Payment Center.
By Phone or Email
Service Interruption (Power Outage) Services: 24 hours daily, 7 days per week, 365 days per year English or en Español by phone. (366 days per year during designated Leap Years)
Report an Emergency:
844-425-0855
In Person at the Payment Center
- MVU Payment Center
14331 Frederick St., Suite 2
Moreno Valley
Map Link
- Payment Center Hours
- Mon - Thurs: 7:30 am - 5:30 pm
- Friday: 8 am - 5 pm
Bid Opportunities
If you would like to be a vendor for MVU, check the City's Bid & RFP information.